Accessibility Statement for Buckingham Tourist Information Centre - Discover Buckingham.
This website is run by Buckingham Tourist Information Centre.
We want as many people as possible to be able to use this website. For example, that means you should be able to: Change colours, contrast levels and fonts Zoom in up to 200% without the text spilling off the screen
Navigate the website using just a keyboard.
Navigate the website using speech recognition software.
Listen to the website using a screen reader.
The text and pictures will reflow when you change the size of the browser window.
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren't fully accessible:
Some older PDF documents aren't fully accessible to screen reader software
What to do if you can't access parts of this website
If you need information on this website in a different format such as accessible PDF, large print, easy read or audio recording please contact us: email: tic@buckingham-tc.gov.uk call: 01280 823 020
We'll consider your request and get back to you in 7 days.
If you can't view the map on our 'contact us' page, call or email us for directions.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact us and let us know.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contact us by phone or visiting us in person
The Tourist Information Centre is located inside the Buckingham Old Gaol, Market Hill, Buckingham, MK18 1JX. Or call us on 01280 823020
Technical information about this website's accessibility
Buckingham Tourist Information Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard.
Non accessible content.
The content listed below is non-accessible for the following reasons.
Content that's not within the scope of the accessibility regulations PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested this website
This website was last tested in July 2020. The test was carried out by Buckingham Tourist Information Centre.